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Marketplaces

OTTO integration guide

AvailableOne-click connection — approve Sellergoo on the channel's own screen

Partner Connect API: orders, returns, Sponsored Product Ads, availability.

About OTTO

OTTO is one of Germany's largest online retailers and runs a marketplace for partner sellers through OTTO Partner Connect.

Categories
Fashion, apparel & accessories, Home & living, Home appliances, Consumer electronics, Toys, games & crafts, Sports & outdoor recreation, Garden
Region
Europe
Countries
Germany

How it connects

One-click connection — approve Sellergoo on the channel's own screen.

Before you start

  • An active OTTO seller account, signed in as a user who may grant API access.
  • A Sellergoo account on a plan that includes this channel — every plan starts with a 14-day free trial.

Connect OTTO step by step

  1. 1

    Open the connection

    In Sellergoo, go to Settings → Connections and find the OTTO card.

  2. 2

    Request an invitation

    OTTO currently admits Sellergoo by invitation. Press Request an invitation on the card; you receive an OTTO invitation link, valid for 24 hours and usable once.

  3. 3

    Install from the link

    Open the link while signed in to OTTO Partner Connect and install the Sellergoo app.

  4. 4

    Connect with OTTO

    Back in Sellergoo, press Connect with OTTO to finish linking.

  5. 5

    First sync

    The card turns Connected once the channel answers. The first sync runs right away or with the next scheduled run (every 30 minutes); recent days arrive first, and the dashboards fill in while older history loads.

What Sellergoo reads

DataWhat it isOn the first sync
OrdersEvery order and order line — price, quantity, shipping, tax and status.Up to about 2 years back on the first sync.
Refunds and returnsRefunded amounts and returned units, matched to their orders.Up to about 4 years back on the first sync.
AdvertisingDaily advertising spend, so profit is shown after ads.Up to about 3 months back on the first sync.
StockCurrent stock per listing.—
Channel chargesCharges not tied to a single order, such as service and subscription fees.Up to about 2 years back on the first sync.

Orders, refunds and returns and stock refresh every 30 minutes; advertising once a day.

What Sellergoo can update

ChangeStatus
Change the price of an existing listingAvailable
Set the stock of an existing listingAvailable
Switch a listing off and on againAvailable
Create a new product with full contentAvailable

Sellergoo reads by default and never writes to a channel on its own; stock and price updates are sent only when you explicitly ask for them.

Good to know

  • OTTO has no fee API: fees are estimated per order and replaced by the real ones when you import OTTO's monthly invoice on the card.
  • OTTO's monthly base fee is booked as an expense automatically.
  • OTTO keeps Sponsored Product Ads history for 90 days.

FAQ

Does Sellergoo change anything on OTTO?

Sellergoo reads by default and never writes to a channel on its own; stock and price updates are sent only when you explicitly ask for them. What it can send is listed under “What Sellergoo can update”.

How often does the data update?

Orders, refunds and returns and stock refresh every 30 minutes; advertising once a day. Every connection also has a Sync now button.

Where is my data kept?

In the EU — Sellergoo is hosted in Frankfurt. Keys and tokens are stored encrypted, and only the workspace that connected a channel can see its data.

How do I disconnect?

Press Disconnect on the card under Settings → Connections. Sellergoo stops reading at once; where the channel allows it, the access it granted is revoked as well.

Ready to connect OTTO?

Start the 14-day free trial, connect the channel and see your true profit per order, product and day.

Start free trial